On our website you will find a comprehensive size guide, which will help you to select the correct short for you. This size guide can be found on each product page. If you are unsure about which size you should order, we do offer a “no questions asked” return policy. In other words, if you are unsure of your size, order multiple sizes and return whichever one is not right within 14 days of purchase for a full refund.

As a general rule, our shorts are true to size. On our website you will find a comprehensive sizing guide, which we recommend you review before purchasing for the first time. 

When it comes to online purchases, we work on a “no questions asked” return policy. If for whatever reason you are not completely satisfied with your chosen purchase, just return it to us, in its original and unworn condition, with all labels and accessories intact, within 14 days of purchase. 

To initiate a return, please send an email to info@nicolasalexanderswimwear.com listing your:

1.     Full Name

2.     Order Number

3.     Item/s you would like to return

4.     If it is for an exchange, please tell us the item you want to exchange it for

5.     Reasons for return:

a)     Item does not fit

b)     Wrong item received

c)     Faulty/damaged item

d)     Other (please describe)

We will then reply with further instructions.

Purchased items that are returned to us remain the customer’s responsibility and a refund will not be given until we have received them. We recommend that you send your returns using a tracked service and that you retain proof of postage.

We want to make sure that everyone and anyone can purchase and enjoy our amazing shorts. If your country of choice is not stated in the delivery box at checkout stage, please contact us directly on info@nicolasalexanderswimwear.com and we will do our best to find a solution so that you can get your hands on a pair of Nicolas Alexander swim shorts. 

We understand that nowadays time is a precious commodity. Therefore, if you place an order before the required cut-off time (11am - Western European Time)  it will be dispatched on the same business day. Orders placed after this cut-off time, will be dispatched the next business day. As soon as your order has been dispatched, we will send you a confirmation email, which will include a tracking code.

We offer both Standard and Express Delivery options for most countries. When you reach the checkout stage and have entered your full address, you will be provided with the available delivery options along with respective price and estimated delivery time.

Delivery Deadline

Orders received before 11am (WET) will dispatched on the same business day. Orders received after 11am (WET), will be dispatched the next business day. 

To ensure your order arrives safely, we are unable to accept ay orders to PO Box addresses. We will only ship to valid and standard street addresses. 

Our shorts are made in Portugal and are also dispatched from Portugal. 

Any goods exported outside of Europe or the US will be subject to custom fees, VAT and a handling charge from the courier. These charges are not included in the delivery cost and are the responsibility of the receiver. 

If you need to make any changes to your placed order, please contact us as soon as possible on info@nicolasalexanderswimwear.com. We will always do our best to make the requested amendments, but please bear in mind that due to postal deadlines this is not always possible. 

We do not offer your standard gift wrapping service. However, all our shorts when ordered online come packaged in a stylish and thoughtfully designed and branded garment bag, along with a NICOLAS ALEXANDER luggage tag and a thank you note.

If you do not receive an order confirmation email within 2 hours of placing your order, please check your junk inbox. If still nothing, please send an email to info@nicolasalexanderswimwear.com and we will look to reply within 24 hours. 

We accept all major credit and debit cards including American Express and we also offer the option to checkout with PayPal if preferred.

Although we have a multi-currency tab on our website, all final sales will be processed in British Pounds.

If you are not comfortable ordering online or just prefer to do it over the phone, that is not a problem at all. Simply send an email to info@nicolasalexanderswimwear.com with your shipping and billing address, the exact shorts you wish to order and a contact phone number. We will then look to call you back within 24 hours in order to complete the purchase.

If entitled to a VAT refund, please contact us on info@nicolasalexanderswimwear.com with your order number and request to refund the VAT on your order.

NICOLAS ALEXANDER does not offer gift vouchers at this stage.

If the short you want is listed out of stock on our website, please send us an email on info@nicolasalexanderswimwear.com referencing the short name and size you want and we will do our best to locate a pair for you or at the very least let you know how long it may be before we can get a pair to you. 

We do not offer a reserve option for our shorts. 

Our shorts are manufactured in the textile rich North of Portugal with the very best Portuguese fabrics and our beautiful hardware is carefully selected from suppliers in Portugal and Italy. 

When it comes to online purchases, we work on a “no questions asked” return policy. If for whatever reason you are not completely satisfied with your chosen purchase, just return it to us, in its original and unworn condition, with labels and accessories intact, within 14 days of purchase. We will then either send out a replacement item or refund you the exact purchase price. Once we have received your returned purchase, in its original condition with the completed returns form, we will make contact via email and endeavour to process the exchange or refund within two working days of receipt. 

Nicolas Alexander does not offer returns or exchanges on any item/s purchased on SALE.

Exchanged goods are sent back out free of charge.

Purchased items that are returned to us remain the customer’s responsibility and a refund will not be given until we have received them. We ask that you send your returns using a recorded or signed for service and that you retain proof of postage.

Nicolas Alexander will only refund the cost of delivery if your order is incorrect or faulty. If the item was faulty when you received it, please notify us within 14 days of receipt.

The cost of returning product/s to Nicolas Alexander is the responsibility of the customer.

To return your purchased product, please follow the returns instructions provided on your return form that is included with your delivery. If you have any questions, please do not hesitate to contact us on info@nicolasalexanderswimwear.com 

To initiate a return, please send an email to info@nicolasalexanderswimwear.com listing your:

1.     Full Name

2.     Order Number

3.     Item/s you would like to return

4.     If it is for an exchange, please tell us the item you want to exchange it for

5.     Reasons for return:

a)     Item does not fit

b)     Wrong item received

c)     Faulty/damaged item

d)     Other (please describe)

We will then reply with further instructions.

We are also happy to perform an exchange for a different size and/or style. To request an exchange, please follow the return instruction.

The product must be returned unused, with all labels, accessories and original packaging also intact as new. Once this is approved you will be refunded directly to the source of payment. 

Orders are returned at the customers cost but replacements are then sent out free of charge if it is for an exchange.

First of all we offer our most sincerest of apologies if you experience a fault with our shorts. Our goal is to be striving for perfection each and every day in regard to all elements of Nicolas Alexander. However, if something does slip and you discover a fault/issue, simply send us an email on info@nicolasalexanderswimwear.com with details on the fault/issue along with proof of purchase within 14 days of receipt. We will then look to respond within 24 hours with instructions on how to proceed and get the situation fixed ASAP.